The New Intimacy

Transaction cannot be confirmed at this time.

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Contributor: Flash777 Flash777
"Sorry, your transaction cannot be confirmed at this time."

Anyone else ever get this message?

The page reads:
"Your order has most likely been accepted and we will contact you by email to confirm your order status within 12 hours."

Hopefully there isnt a problem with my order, I really want to get it for christmas day. I checked my online banking, didn't see any transactions for today. If it doesn't show up in 12 hours should I resubmit the order or put in a ticket?
12/21/2011
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Contributor: Chirple Chirple
Weird.

I wonder if perhaps because it's so late at night, the bank was performing maintenance on some part of their system ? Or EF was ?
12/21/2011
Contributor: Ilya Ilya
(EdenFantasys)
Quote:
Originally posted by Flash777
"Sorry, your transaction cannot be confirmed at this time."

Anyone else ever get this message?

The page reads:
"Your order has most likely been accepted and we will contact you by email to confirm your order status ... more
Hello Flash777,

Due to technical difficulties, we weren't able to authorize some orders placed from around 2:30PM EST Dec. 20 until 5:00AM Dec 21. We'll be sending out an email shortly containing the link to confirm your order. Once confirmed, it will go out as scheduled.

Please feel free to contact customer service with any questions or concerns.

I apologize for the inconvenience.
12/21/2011
Contributor: - Kira - - Kira -
This happened to me last night. The order went through this morning.
12/21/2011
Contributor: Antipova Antipova
Hi Ilya---same story here, I tried to place my order a few times last night, and each time got that message. I woke up this morning and placed it and it successfully went through.


My question is---do I need to reply to those emails, or do anything, to "cancel" the 3 or 4 "not-quite-orders" that I submitted? Or is there anything else I need to do?
12/21/2011
Contributor: GonetoLovehoney GonetoLovehoney
I had this happen to me as well last night, I re-submitted it this morning and it went through. I think the 'extra' orders cancel themselves out as they are exact copies of the original order.
12/21/2011
Contributor: jedent jedent
yep, happened to me on an assignment, but it's all fixed now!
12/21/2011
Contributor: Flash777 Flash777
All fixed now! Thanks EF! and they even gave me an additional 5% discount! This place really is awesome. If anyone is interested I'm getting myself the Aneros Vice and Fleshlight STU for myself for the holidays! Can't wait to put my review up.
12/21/2011
Contributor: Antipova Antipova
And my morning's order has shipped and I think all the other non-orders didn't affect anything.

Thanks for quickly and ably solving the tech glitch, behind-the-scenes workers! If this started working again at 5am, somebody must have had a rough night---you guys are super skilled and extermely appreciated.
12/21/2011
Contributor: Ilya Ilya
(EdenFantasys)
Quote:
Originally posted by Antipova
Hi Ilya---same story here, I tried to place my order a few times last night, and each time got that message. I woke up this morning and placed it and it successfully went through.


My question is---do I need to reply to those emails, or do ... more
- Do I need to reply to those emails, or do anything, to "cancel" the 3 or 4 "not-quite-orders" that I submitted? Or is there anything else I need to do?
Affected orders were never technically submitted, so you don't need to "cancel" them if you don't want them anymore.
12/21/2011
Contributor: Gypsy River Victoria Gypsy River Victoria
a ticket... an ef associate contacted me when it said a decision will be made in 12 hrs.... etc. through a ticket they made. it was because my billing address was not the same as my cards
12/21/2011
Contributor: Flash777 Flash777
Quote:
Originally posted by Flash777
"Sorry, your transaction cannot be confirmed at this time."

Anyone else ever get this message?

The page reads:
"Your order has most likely been accepted and we will contact you by email to confirm your order status ... more
Package came today, delivered on time! Now I just have to wait till christmas to use them =)
12/22/2011