I'm hoping bringing the topic up again won't ruffle any feathers, but I created a topic a little while ago about a company posting a really lengthy comment on my review that kind of.. overtakes the comments section and you can't miss it. When I created the topic, a lot of contributors said I definitely had a reason to raise my eyebrow and they wanted the comments taken off. I went back to check the page to see if anything had been solved with the issue and found that a moderator took down all rights to comment and deleted all comments that had been posted in the forum. The company's comment remains on my review and I can't help but kind of feel like my wishes to have that removed were overlooked and not taken into account at all, especially when fellow reviewers that had the same thing happen spoke out and stated they weren't comfortable with it, either.

I wasn't sent a message about the issue or anything, and it feels a little weird to go back just to see all the comments deleted and no ability to post any comments at all. There wasn't anything negative going on in the thread other than contributors discussing a topic, but I don't know if I have the right to question that or not. I feel like had a CONTRIBUTOR posted that information on my review and not a representative from a company that things would've gone a lot differently. Maybe not, who knows? I never had anyone talk to me about the issue or remove the comment and when checking if there was anything else said about it, everything was deleted.

So, what now? Do I submit a support ticket, do I message a moderator personally, I've never really had this kind of issue so I figured customer service was the best place to look.

Thanks for any help you guys can offer.