My girlfriend ordered something that is available in 3 different colors, the color she choose is out of stock....can she change her color and get one of the other colors that are in stock?! How would she go about doing this? Thanks in advance!!!!
#AskEden - Trading colors....for out of stock colors
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#AskEden - Trading colors....for out of stock colors
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If you ordered something and it is out of stock it will go on back order. You can contact costumer service to see how long it will take to come back into stock. If you are ok with that time, the item will be mailed to you. If not you can ask for the item exchange. Just tell them what item. As long as they are the same price or under you can do it. I'd submit a support ticket.
Originally posted by
Maximusx
My girlfriend ordered something that is available in 3 different colors, the color she choose is out of stock....can she change her color and get one of the other colors that are in stock?! How would she go about doing this? Thanks in advance!!!!
05/31/2012
Quote:
I had this same exact issue a week or so ago, I sent a message from my order page and was sent the instock color immediately. EF customer service is awesome!!!!
Originally posted by
Maximusx
My girlfriend ordered something that is available in 3 different colors, the color she choose is out of stock....can she change her color and get one of the other colors that are in stock?! How would she go about doing this? Thanks in advance!!!!
05/31/2012
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4
Unique posters: 4
Unique posters: 4