The New Intimacy

#AskEden - Discontinued vs Not Available?

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Contributor: underHim underHim
What is any is the difference between a products which states discontinued vs this item is not available for purchase? There is an item I want that says not available for purchase, does that mean it is completely gone from Edens site forever? I know the company still sells it.
04/05/2012
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Contributor: underHim underHim
Sorry about the title of the post. I flubbed it.
04/05/2012
Contributor: Breas Breas
Quote:
Originally posted by underHim
What is any is the difference between a products which states discontinued vs this item is not available for purchase? There is an item I want that says not available for purchase, does that mean it is completely gone from Edens site forever? I know ... more
Which product is it? Someone may be able to help if you provide a link : )
04/05/2012
Contributor: underHim underHim
Quote:
Originally posted by Breas
Which product is it? Someone may be able to help if you provide a link : )
Duh me. I guess that would probably help. My brain is on vacation sorry.
link
04/05/2012
Contributor: Breas Breas
Quote:
Originally posted by underHim
Duh me. I guess that would probably help. My brain is on vacation sorry.
link
lol it's all good : )

After looking at the review dates (one from 2008 and one from 2010), I assume it's no longer being carried. I could be wrong though. I'd suggest submitting a support ticket and asking customer service since they would probably be able to answer that for you. You'll have to let us know too! Hope they'll have it back eventually for you!
04/05/2012
Contributor: Jordan B Jordan B
Should you submit a support ticket for each item that has either discontinued or not available? cause i've come across this several times and have been wondering the same thing.
04/06/2012
Contributor: Jordan B Jordan B
or rather submit a ticket for not available to find out if its been discontinued. sorry..
04/06/2012
Contributor: AskEden AskEden
The best way to find out for yourself would be to check the review dates. If there aren't any reviews, then it's probably a new item we may or may not carry. If there are more than 3 or so reviews, it's more than likely an older product that IS out of stock.

If you're not sure, go ahead and submit a Customer Service ticket or send an on-site message to JR.

Have a great day!

#AskEden
04/06/2012