I don't know if I'm just having bad luck with orders lately or if something is trying to tell me to quit buying so much. Out of the last 5 orders I have had I have had issues with 3 of them.
One order was missing an item, it was reshipped but they used an old tracking number and I never received it the 2nd time, did get a refund in the end.
Next order was a gift and one item never turned on, got store credit for it.
Last order included body mousse which had a broken lid and got all over everything else, luckily it was all packaged in plastic and did not harm anything. I'm not even going to submit a support ticket on this one.

Customer service has been extremely awesome, I just feel like a whiner or that they will think I'm a scammer having to submit so many tickets in such a short amount of time. In 3+ years I have only ever had a handful of support tickets but nothing like this.