Suggestion: Create Real users Feedback panel

Contributor: Angel deSanguine Angel deSanguine
I see what Moen is saying. I think that the ratings on just the lone comments do affect the star rating. I wish that they would disable the rating for comments because you get stupid shit like 'This looks gud!!!1!1!!!' and they rate some POS jelly toy 5 stars and the rating goes up (or the reverse, they go 'I don't think I would like this one!' and rate a great toy 1 star and thus dropping its rating.) This is the first item I found when looking but I know there's more like it. It has no reviews and yet has 5 rating votes and two comments (that the system calls reviews, also irksome.) link
02/10/2011
Contributor: Airen Wolf Airen Wolf
Quote:
Originally posted by BBW Talks Toys
OK, OK. I think I understand what you're asking also in "other users" The "verified" status simply means that their information is correct and their email has been verified (similar to PayPal) Every person who places an ... more
Verified reviews are reviews on products that have been sent to a reviewer FOR the honest review. This designation means EF has ALREADY verified that the reviewer did, in fact, receive THAT product and has used THAT product.

If you don't trust the reviews on a product buy it yourself and review it or here's an idea: get involved with the site and learn who does the most trustworthy reviews.
Why should we be penalized with less points and yet another rating system because YOU don't trust the community? Judging by the success of this program it would seem you are in the minority and this program is amazing just the way it is.
02/10/2011
Contributor: BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by Airen Wolf
Verified reviews are reviews on products that have been sent to a reviewer FOR the honest review. This designation means EF has ALREADY verified that the reviewer did, in fact, receive THAT product and has used THAT product.

If you don't ... more
He posed the question incorrectly. If you look further down, I PMed with him and figured out what it was that he was talking about. He's talking about where ANYONE can rate a product (1-5) in the comment section on the product page.

He trusts the reviews that we write after testing a product. He just doesn't trust the rating on the products because any user can say "5" or "1" even if they haven't used it.
02/10/2011
Contributor: El-Jaro El-Jaro
Quote:
Originally posted by BBW Talks Toys
The power of private messaging. Okay, so I understand now.

On the product page there's a place (the same place a lot of us go to say "Ooooh this looks fun" on new products) for comments where you can "rate" the toy ... more
We're looking into the votes counting into the rating thing now. It's a matter of tracking down the formula/code.
02/10/2011
Contributor: BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by El-Jaro
We're looking into the votes counting into the rating thing now. It's a matter of tracking down the formula/code.
JR, you are the "Sauce" of awesome once again!
02/10/2011
Contributor: ~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Moein
Ok now I am so sure you didn't catch my words BBW..

Where did I say I don't trust verified reviewers (VRs)???

Again,
Verified reviewers are few copmared to actual buyers -as I guess-, for any product you may read 3-8 ... more
"It will be so dark for any one, because it is just a number out of 5 and I don't know how much of fact in this rating?"

Umm...read the reviews then...

I would still read the reviews if it were done the way you propose. That number is an average and it does not reflect the individual pros and cons from reviews. (whether or not it includes the votes from what you are talking about)

There are "buyer" reviews at the bottom of each page. Most of those are not done by reviewers, they are just customers saying a few words.

I do not take the star value at face value ever. It means very little until you read the reviews.
02/10/2011
Contributor: spiceboy spiceboy
It's impractical to expect everyone who purchases a product to dedicate themselves to thoroughly reviewing it or even rating it accurately. The kind of format you're suggesting would probably generate as many off-hand responses based on a possibly unsuccessful first use as it would provide honest ratings. I trust anyone who has taken the time to write up a thoughtful review based on several attempts. It's up to you to determine how authentic you think the reviewer is once you've read the review. You're suggestion seems completely unnecessary to me.
02/10/2011
Contributor: Moein Moein
danellejohns
Thanks, and no need for any apology, in fact I did a big mistake when didn't give a correct label for "other people reviews".


In summary I will re-write my suggestion:

There are 3 feedbacks in any product's page:
1st: Verified reviewers (VRs):
This could be read by pressing the "Read Reviews" tap under the product description. Here there is a "star rating" and "Written review"
link

2nd: Comments:
This is what BBW showed before, found at the bottom of the product's page. Here also there is "star rating" and "Written feedback". This what I ment by "others review".
EdenFantasys Logo.

3rd: Rating:
This is a "star rating" found at the bottom of "Read reviews".
link

In my suggestion I don't talk about the 1st feedback which done by "Verified reviewers". All my idea is focus only on 2nd and 3rd feedbacks.

What is my suggestion?
EF makes an electronic Questionnaire for buyers only (actual non-VRs users) for each product they buy, this called "Real Users Feedback" or "Buyers feedback". Buyers rewarded by points for their feedback for this Questionnaire.


What makes this suggestion valuable?
Many reasons:
1- Future buyers will have a hundreds of feedbacks done by realy users 100%.

2- "Top Rated" statistics will have more credibility because it will based on real buyers (in addition to VRs).

3- Statistics will give the readers two different views: The VRs view and the buyers view.

4- EF will become has more tools for toys: Color, design, material, durability, ..etc experienced by large number of buyers EF knows 100% they buy and use these products.

I hope now every thing is clear now,

And again I am sory about my initial presentation that missed-identify these things clearly.
02/10/2011
Contributor: SexyTabby SexyTabby
I think they simply need to remove the star ratings from the comments at the bottom. That product star rating should only come from the actual reviews from contributors. When I read those comments at the bottom it's mostly just taken at face value cuz they aren't usually in possession of the item and those that are always have the option to become a reviewer. I would imagine the only people who will take the time and energy to do any views are people willing to join the site and become part of the community so I'm thinking the buyers do in fact become the verified reviewers. How I got to be here.
02/10/2011
Contributor: Emma (Girl With Fire) Emma (Girl With Fire)
Quote:
Originally posted by Moein
danellejohns
Thanks, and no need for any apology, in fact I did a big mistake when didn't give a correct label for "other people reviews".


In summary I will re-write my suggestion:

There are 3 feedbacks in any ... more
Ok so I have read through this whole thread and am pretty sure I understand what you mean. What I think needs to be clarified for you is that just because the people who purchase a product are asked to rate r review it does NOT mean that they will do so. On the contrary, if people are asked to rate/review every product that they purchase, I think that
A: people would see purchasing from EF as a bit of a hassle, and B: it would be FAR more likely to result in less reliable reviews ie: people writing false reviews without using the toys, or just saying whatever comes to mind, leaving the important things out. As was mentioned earlier, it could also lead to people writing reviews after only one or two (possibly failed) attempts with the toy, and not really taking into account all of the good and bad aspects when rating. I think that this would be exacerbated by then rewarding those people with a large amount of points for doing this, especially if it were something as high as 50% of the product cost.

So as a result
A: EF would lose business due to buyers considering the process a hassle
B: They would also lose so much money on the products due to the 50% refund in points, that they would have to increase the prices on their products to compensate which would result in losing MORE buyers
C: As well as being bombarded with a TON of made up and unreliable reviews done solely for the points
D: The statistics you would be using would be negated by the fact that half of them were lies to begin with.

I would also like to clarify that when you see VERIFIED USER under a name, it implies that the person has created a full account and the information entered into it has been verified. Seeing VERIFIED REVIEW under an actual written review means that the person received the product for free or at a 30% discount in exchange for their review; in order to do this, they must be an advanced reviewer which means having graduated through the mentor program or having been voted to advanced by other contributors. We only receive 50 points for our reviews, which on it's own is not a huge incentive. I think that considering the work that goes into most of the reviews, you can pretty much trust that the reviewer has thoroughly tested the product and included as much information as a person could possibly ask for into their review. If you find a review that you believe to be false or plagiarized, you should definitely contact admin with that information. They will want to deal with the contributor over the matter, plagiarism is not something that is accepted by EF standards.

I hope that this answers some of your questions.
02/11/2011
Contributor: Darling Jen Darling Jen
Quote:
Originally posted by Emma (Girl With Fire)
Ok so I have read through this whole thread and am pretty sure I understand what you mean. What I think needs to be clarified for you is that just because the people who purchase a product are asked to rate r review it does NOT mean that they will do ... more
This. So much this.

I think anyone who is interested in purchasing a toy will do so whether or not there is a 5-star rating or not, full reviews or not, or reliable user comments or not. As a consumer, it's important to read everything with a keen eye and careful thought because even in the cases of amazingly written reviews from the most trustworthy of sources, it's from the perspective of a single individual. You may not have the same expectations, the same sensitivities, the same material preferences, the same anatomy or measurements.

So it's impossible and ridiculous for a consumer to expect to read all reviews that pertain to their very individual and unique tastes. But the reviews done by hard-working reviewers on this site that are dedicated to honesty and accurate information are invaluable to at least deciding the odds that the product could work for you.

We must keep in mind that no business will ever be perfect or stop having room for improvement. But just in having a very connected and communicative community, a thorough review program (and a system to help find and erase fake or plagiarized ones), and a very involved administration is as close to perfect as I have ever seen a mere sex/adult store come to!
02/11/2011
Contributor: Moein Moein
Quote:
Originally posted by Emma (Girl With Fire)
Ok so I have read through this whole thread and am pretty sure I understand what you mean. What I think needs to be clarified for you is that just because the people who purchase a product are asked to rate r review it does NOT mean that they will do ... more
Ok Girl with fire
How do you know that ( people writing false reviews without using the toys, or just saying whatever comes to mind, leaving the important things out)??

It is only a -guess- you made not related to facts or proofs.

What I have suggested is related to fact and proof which is:
The Statistics of the Questionares are based on 100% reviews of people bought the product.

This is a fact that I -as a future buyer- will trust because it related to people who bought the product.
02/11/2011
Contributor: Moein Moein
Quote:
Originally posted by Darling Jen
This. So much this.

I think anyone who is interested in purchasing a toy will do so whether or not there is a 5-star rating or not, full reviews or not, or reliable user comments or not. As a consumer, it's important to read everything ... more
Now Girl on fire
About this line you wrote:
((I would also like to clarify that when you see VERIFIED USER under a name, it implies that the person has created a full account and the information entered into it has been verified.))

Ok, that is a very good,
But again they are expert but a few for each product.

If EF add buyers feedback to expert feedback that will be more valueble for future buyers, so 2 opinions better than one. This is another Fact.
02/11/2011
Contributor: Tuesday Tuesday
I see your point. I'm slightly bothered by the fact that anyone can click the rating buttons also. I suspect that people rate products based on how they think a toy will be before they've even tried it.

What I've observed is that ratings from non-reviewers are counted as one vote. Ratings from reviews count as five votes. This must be EF's way to deal with the fact that non-review ratings could be less reliable.
02/11/2011
Contributor: SexyTabby SexyTabby
This thread is giving me a headache at this point lol

Non-reviewers are one and contributors are five...so why do they count the non-reviewers at all? Seems an easy fix just delete those ones then there wouldn't be an issue about it.

I still don't understand how any other changes could be effective though. Anyone willing to take the time to review a product and rate it will most likely just become a member and contributor of Eden. Don't see why anyone would trust an outsiders opinion more then someone willing to be a part of the community.
02/11/2011
Contributor: BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by Moein
Now Girl on fire
About this line you wrote:
((I would also like to clarify that when you see VERIFIED USER under a name, it implies that the person has created a full account and the information entered into it has been verified.))

Ok, ... more
I'd like to know what makes you think the amount of reviewers are few? There are approximately 3300 reviewers on this website. MANY of which have at least two or more reviews. Some of them are active, some of them are not, but there are A LOT of contributors here. And none of us are experts. All of us started out just like you did, purchasing products and giving our feedback.

I understand what you're trying to recommend. However, and I don't mean this in an offensive way, but perhaps you should take some time getting to know EF more intimately, maybe join the mentor program. We're all for feedback and suggestions here ("we" as in the community in whole) but I think you're underestimating how valued the written and video reviews actually are.
02/11/2011
Contributor: Moein Moein
Quote:
Originally posted by BBW Talks Toys
I'd like to know what makes you think the amount of reviewers are few? There are approximately 3300 reviewers on this website. MANY of which have at least two or more reviews. Some of them are active, some of them are not, but there are A LOT ... more
I discussed few before as for each toy.
I will wright it clearly:
The average number of reviews for each product are so few.

Some products may have no reviews at all what ever those are.

But 3300 reviewers are so large number, I am sory if I state any thing about the number of reviewers.

No problem BBW it was just a Suggestion by analytical person.
02/11/2011
Contributor: Moein Moein
Quote:
Originally posted by Tuesday
I see your point. I'm slightly bothered by the fact that anyone can click the rating buttons also. I suspect that people rate products based on how they think a toy will be before they've even tried it.

What I've observed is that ... more
Exactly Tuesday

This is the back bone for all the idea

As a buyer I need to be full trust that all comments, ranks, rates, and reviews have been done by the people who realy used them.

The only way for this is to make a separate panel for buyers feedback (other than verified Reviewers).

And thats all.
02/11/2011
Contributor: Woman China Woman China
I think this thread has done my head in as I was confused on the first page but kept on reading anyways... but I think I got it.

Along these lines of the star ratings, is I'd personally like to see how many people have bought the item just a counter number type deal, for no other reason but because I like numbers and think it'd be neat to see. Then possibly a general rating of how well they enjoyed it out of say five stars.

There are some toys that I have purchased that I probably will not review, but because I have become active on the site, I'd think nothing of nipping into my Dashboard page and clicking on a star or two for something I have bought here.

Did that make sense?
02/23/2011
Contributor: Moein Moein
Quote:
Originally posted by Woman China
I think this thread has done my head in as I was confused on the first page but kept on reading anyways... but I think I got it.

Along these lines of the star ratings, is I'd personally like to see how many people have bought the item ... more
Ok, WomanChina

But if EF sent you an electronic Questionare with only checkboxes to evaluate the product, will you reply it?

By that: Wouldn't you feel EF takes care about your feedback and your opinion about the toy you have bought?
02/23/2011
Contributor: Kake aka PoeticErotica Kake aka PoeticErotica
Quote:
Originally posted by Moein
Ok now I am so sure you didn't catch my words BBW..

Where did I say I don't trust verified reviewers (VRs)???

Again,
Verified reviewers are few copmared to actual buyers -as I guess-, for any product you may read 3-8 ... more
Fyi, I have not once in the time I've been earning points at EF "rated" (aka voted via stars) on a toy or product that I did not own or had not owned at some point. I think most verified reviewers take the reviewing part very seriously and there are many, many people registed as reviewers. I think the people who would be likely to vote just for points are probably not even aware of the EdenPoints program, much less use it.
05/17/2011
Contributor: Kake aka PoeticErotica Kake aka PoeticErotica
Quote:
Originally posted by Moein
Ok now I am so sure you didn't catch my words BBW..

Where did I say I don't trust verified reviewers (VRs)???

Again,
Verified reviewers are few copmared to actual buyers -as I guess-, for any product you may read 3-8 ... more
You can always sort toys when you do a search by bestsellers instead of ratings if you're that concerned the ratings are "fake."
05/17/2011
Contributor: Kake aka PoeticErotica Kake aka PoeticErotica
Quote:
Originally posted by ~LaUr3n~
"It will be so dark for any one, because it is just a number out of 5 and I don't know how much of fact in this rating?"

Umm...read the reviews then...

I would still read the reviews if it were done the way you propose. ... more
When I buy a toy I take into account star ratings; popularity based on the sales algorithm or whatever they use; many, many reviews, especially those by reviewers I've grown to trust and have been reviewing for a loooong time; video reviews (when available); i do the comparisons the site offers; I send the comparisons to my bf and get his opinion; I wait and deliberate; I take into account my knowledge of the company that manufactured the toy or if I don't already have first-hand experience with the particular company's products, then its' reputation; sometimes I check out other toys by the same company to get a general feel for how they stack up and/or I visit the company's website; I take into account whether or not the product suits ME and meets MY needs - not some average rating. To base one's purchase (especially if each purchase, no matter how costly or inexpensive, is a financial luxury, as they are for me), is absurd. Yes, there are people who rate solely for points, I"m sure, but, as Lauren pointed out, one needs to learn about the pros/cons of each products, as well as its' features and other such information (for example - are you looking for a toy that will work with a silicone lube? is this or that toy compatible with it?) Only the product overview or sometimes even only a review will tell you information such as that, and that's just one tiny example.
05/17/2011