Deleting outbox messages?

Deleting outbox messages?

Jul!a Jul!a
I know that one of the last updates was supposed to make this possible, but I haven't been able to do it yet. I selected the ones I wanted to delete and hit the delete button but the page just reloads and doesn't change anything. Anybody else having this problem?
02/16/2010
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Sir Sir
No, I have not had this problem at all. As soon as the update came out, I deleted a lot of messages to empty it out and it worked just fine.
02/16/2010
Jul!a Jul!a
Hmm. I've tried on a few separate occasions but haven't had any luck yet.
02/16/2010
SexyTigerX SexyTigerX
Wow, Julia not sure, I can delete my outbox messages just fine. I don't know. Sorry.
02/16/2010
Sir Sir
Quote:
Originally posted by Jul!a
Hmm. I've tried on a few separate occasions but haven't had any luck yet.
Well, that's definitely odd. It may be a glitch.
02/16/2010
Neuron Geek Neuron Geek
We will investigate this case.
02/16/2010
Neuron Geek Neuron Geek
We have identified a bug in Internet Explorer, it will be fixed in the next update. Firefox users are not affected by this issue.
02/16/2010
Jul!a Jul!a
Quote:
Originally posted by Neuron Geek
We have identified a bug in Internet Explorer, it will be fixed in the next update. Firefox users are not affected by this issue.
I've been using Firefox to do this.

Just went to try it again and still no luck

I mean it's really not the end of the world, I just wanted to clean up a bit, lol.

And I really do appreciate you guys taking the time to try and fix this issue.
02/16/2010
Neuron Geek Neuron Geek
What version of Firefox do you use?
02/16/2010
Neuron Geek Neuron Geek
You can also try to clear the cookies and check that JavaScript is on.
02/16/2010
Jul!a Jul!a
I'm using the not quite latest version of Firefox. How would I go about clearing cookies and making sure that JavaScript is on?
02/16/2010
Jul!a Jul!a
I'll also see if I can try from another computer later tonight while I'm at work.
02/16/2010
Neuron Geek Neuron Geek
Here is how to clear cookies

and

How to check/enable JavaScript
02/16/2010
Sammi Sammi
I tried this tonight in Safari, and it is working great. I have a lot to clean out
02/16/2010
Neuron Geek Neuron Geek
We have identified the issue: the messages could not be deleted because the messaging service of the receiver was disabled, we have to modify this rule. A fix will be applied in the next update.
02/17/2010
Jul!a Jul!a
Quote:
Originally posted by Neuron Geek
We have identified the issue: the messages could not be deleted because the messaging service of the receiver was disabled, we have to modify this rule. A fix will be applied in the next update.
Thank you so much, I just tried again for giggles and it did work. I really appreciate the time you guys took to help me.

Thank you again
02/18/2010
Total posts: 16
Unique posters: 5