Company correcting my review?

Company correcting my review?

HannahPanda HannahPanda
So I'm glad that I ordered my Sasha harness the week it came to Eden and I absolutely loved the way it fit. It didn't have a sizing chart on the product page yet, and I'm not used to wearing a 2X, so I stated I felt it ran a little small.

I noticed when reading through the other reviews on the harness that a representative from Spareparts has posted several lengthy comments on the reviews about sizing and some helpful information, but they're so long they stand out and it felt like it made the reviewer look like they weren't inc
me kind of feel like it looks like I didn't include enough information in my review.. I usually don't see comments like on people's reviews unless its mentors saying "Hey, you should include ____, and _____ next time to answer questions!" to be helpful. I feel like the comment was definitely to help users reading the review or myself, but when a company has to tell you things you missed or didn't understand about their product, it does kind of look like you didn't know what you're talking about.

Would anyone else feel this way about it, or is it kind of to be expected? I just feel a little shocked because I've never seen a representative comment on a review or provide more information than what was given.

I noticed they commented the same on Beck's review.
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El-Jaro El-Jaro
I wouldn't think of it was "correcting your review", but rather as "adding more info". I had a look over the reviews on the comments left. The information in the comments should be added to the product page, since it might have affected the size picked. We're working on adding that info to the product pages.

It's not rare for a manufacturer to comment on products or reviews, it's kind of one of the nice things about EF. Where else are you going to have that kind of interaction? If they add more info or clarify something, I wouldn't take it as a knock against your review or reviewing skills. It's more information; that is what we're looking for.

If you have any questions, please don't hesitate to send me an on-site message or email. Thanks!
Total posts: 2
Unique posters: 2