When your favorite toy breaks...

First, a back story: my favorite vibrator is Uma by Je Joue. I've had Uma for less than a year, and tonight... Uma has died. I'm more upset than is probably reasonable, as Uma's not exactly a cheap vibrator. I set Uma up to charge. The lights flashed, and everything looked normal. Then... 5 minutes went by, and I heard a high pitch buzzing sound, and immediately unplugged her. I turned her on to test it out -- vibrations. Ah, but wait, then the vibrations quickly stopped. I waited a few hours, and then tried charging her again. Sadly, no flashing lights (to indicate charging) appeared. Uma, it seems, is toast.

So...

When your favorite toy dies, what do you do? Do you replace it with the same one? Do you try a new one?

I'm torn. I love Uma, but if she died in less than a year... I'm not sure I want to spend the money on another one just to have it die 8 months down the line. less

I would see if you can find the receipt to it especially if you ordered it from Eden I always try to replace my favorite with an upgraded version but if there is no upgrade I try to get the same thing. So far I have always upgraded. I would maybe ask around or do a poll asking who has Uma an see how long they have had her and if they have experienced any problems. I would suggest contacting the company and seeing what they say. I did this with my Ohmibod and they didn't ask for proof of purchase so it is worth a shot. Mine was replaced without a problem. Let us know how it goes (: less

First, a back story: my favorite vibrator is Uma by Je Joue. I've had Uma for less than a year, and tonight... Uma has died. I'm more upset than is probably reasonable, as Uma's not exactly a cheap vibrator. I set Uma up to charge. The lights flashed, and everything looked normal. Then... 5 minutes went by, and I heard a high pitch buzzing sound, and immediately unplugged her. I turned her on to test it out -- vibrations. Ah, but wait, then the vibrations quickly stopped. I waited a few hours, and then tried charging her again. Sadly, no flashing lights (to indicate charging) appeared. Uma, it seems, is toast.

So...

When your favorite toy dies, what do you do? Do you replace it with the same one? Do you try a new one?

I'm torn. I love Uma, but if she died in less than a year... I'm not sure I want to spend the money on another one just to have it die 8 months down the line. less

First, a back story: my favorite vibrator is Uma by Je Joue. I've had Uma for less than a year, and tonight... Uma has died. I'm more upset than is probably reasonable, as Uma's not exactly a cheap vibrator. I set Uma up to charge. The lights flashed, and everything looked normal. Then... 5 minutes went by, and I heard a high pitch buzzing sound, and immediately unplugged her. I turned her on to test it out -- vibrations. Ah, but wait, then the vibrations quickly stopped. I waited a few hours, and then tried charging her again. Sadly, no flashing lights (to indicate charging) appeared. Uma, it seems, is toast.

So...

When your favorite toy dies, what do you do? Do you replace it with the same one? Do you try a new one?

I'm torn. I love Uma, but if she died in less than a year... I'm not sure I want to spend the money on another one just to have it die 8 months down the line. less

Bummer I would replace it but if it has still been under a year I would wait a few days then email the company back again. If I spend a good amount on a toy an it dies within the warrenty time I would make sure I was heard. Sorry to hear your favorite toy broke. less

Well, I'm going to try contacting Je Joue again, but honestly... if I don't hear back from them in a few weeks, I don't think I'll bother replacing Uma (or buying another Je Joue toys) -- simply because a lack of a reply would demonstrate extremely poor customer service. less

And still no response from Je Joue... For such an expensive toy company, I would expect a lot more -- but nothing.

Apparently my toy IS covered by a warranty from what I read on the website -- but the warranty is useless if I can't get the company to return a message. less