Mimi Issue

Mimi Issue

HannahPanda HannahPanda
Has anyone else's Mimi's skin kind of started branching away from the bullet part? It isn't highly noticeable, but it makes my fingers press into the silicone skin first before hitting the bullet and I kind of expected more out of it, since I paid such a pretty penny. It's like the silicone is loose on it.
07/13/2012
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Zombirella Zombirella
I looked to see which one you have. You have the first generation. There were some people that had a bubbling issue with theirs and posted about it in the forum which is what sounds like is going on with yours. But I heard that Je Joue is really good about working with customers that had a problem.
If a support ticket at EF isn't the answer, then I would contact the company directly. You can print off your receipt for your Mimi off EF for proof of purchase.
Here is their website link to get the customer service info:
link
07/13/2012
K101 K101
Quote:
Originally posted by HannahPanda
Has anyone else's Mimi's skin kind of started branching away from the bullet part? It isn't highly noticeable, but it makes my fingers press into the silicone skin first before hitting the bullet and I kind of expected more out of it, ...
I have heard of this happening. A lot actually. That is one thing that helped me make up my mind NOT to buy Mimi. However, I believe if you got in touch with the actual manufacturer, they may be willing to help in some way since you paid so much for it. I would absolutely contact them. At the very least, and this won't fix your mimi's skin, but is important--you should let them know about it, so they are aware of how big of an issue this really is.
07/13/2012
DeliciousSurprise DeliciousSurprise
I had one of my MiMis start to bubble up and, after they verified when I purchased it, the manufacturer immediately replaced it--exceptional customer service. My replacement has had 0 issues.
07/13/2012
Total posts: 4
Unique posters: 4