My husband & I live in a small town and just got back from a trip to a larger city (7 hour drive) a week ago. While we were there we stopped at a well-known store and purchased a few items. Of course they put batteries in the item in question at the store and it worked great. After we arrived home, we decided to try out out toys and have some fun. Batteries were put in the ones that needed them, etc., etc.
Five minutes into our playtime, my brand new, $49.99 vibrator mad a horrendous noise (one you don't want to hear anywhere near the area involved!!)and quit. I called the manufacturer number and was told the item was not available anymore, to take the item back to the store and fill out forms I had to request from a different site. I called the store and was told they absolutely do not accept returns (obvious reasons) and to call the manufacturer. Needless to say, I was out the money spent on the toy. Happened to anyone else? Did you resolve the issue? And how?
Five minutes into our playtime, my brand new, $49.99 vibrator mad a horrendous noise (one you don't want to hear anywhere near the area involved!!)and quit. I called the manufacturer number and was told the item was not available anymore, to take the item back to the store and fill out forms I had to request from a different site. I called the store and was told they absolutely do not accept returns (obvious reasons) and to call the manufacturer. Needless to say, I was out the money spent on the toy. Happened to anyone else? Did you resolve the issue? And how?
