How do you approach rude people?
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The best way to deal with it is to just blow it off. If they want to be rude and nasty, let them. But don't let it get to you. By brushing it off, you show that you are more mature (and sane, in some cases). Getting nasty right back at them might feel good at the moment, but it won't help matters.

To people who are being malicious and rude to hurt, I usually just laugh at them because I think it is kindof funny. They do it to try to make themselves feel "bigger" and better than others. When no one is more better than anyone else.
Outside of work, I usually either say something or (if it's bad enough) get attitude right back at them. I have a relative that plays the "I hope you aren't" and "I would never" game with my mom. I've told her to tell her "good thing you're not me" and leave it at that. Or simply "it's really not your business what I do." My mom opted for the more polite "I'll do what I think is best for me" which seemed to somewhat work.
Thing is, If I say something to her, she will definitely get an attitude with me. She is one of those types that will not let it go, Im pretty sure. Then again, who knows if she KNOWS she is being rude. its just how she is, so Im trying to give her the benefit of the doubt that maybe she just needs to be told to lay off. I think Ill be saying somethign to her next time I see her. I hate that she tries to be the "better mom" when she is around me. She is always making comments about my parenting or suggesting things to me like I don't already know what to do with my own kids. Ive been a mom a lot longer than her, and Im older than her, and been through quite a bit more in my lifetime. I just wish she would give me a break with that sorta thing.
I usually respond quickly, with a baseball bat...or words - whichever leaves the least mess.
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