#AskEden - We-vibe tango broken?

Contributor: ConnerJay ConnerJay
I bought the tango when it first was available on Eden, after a few months of use the toy would not turn on. I tried charging it for a whole day but still when pushing the on button it only made a quick "bzzt" noise and remained off. I was so sad and confused on how a rechargable toy could just die off like that. I don't know why I didn't come on the forums and ask when it happened to the first one.... Yep, I loved the tango so much I just immediately bought a replacement and went on with my life. A few months later and the same exact problem with this one! The light goes on as if it charging but the toy will not turn on, only making a quick noise. Any input? I love this toy so much, but I shouldn't have to replace a pricey rechargeable toy constantly.
09/22/2012
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Contributor: *Camoprincess* *Camoprincess*
Quote:
Originally posted by ConnerJay
I bought the tango when it first was available on Eden, after a few months of use the toy would not turn on. I tried charging it for a whole day but still when pushing the on button it only made a quick "bzzt" noise and remained off. I was ... more
I am not familiar with the We Vibes, if its within 60 days you can return it to Eden. If it is after 60 days I would say contact the manufacture and see what they say. Hopefully there is a warranty on the toy.
09/22/2012
Contributor: Rin (aka Nire) Rin (aka Nire)
We-Vibe toys have a one year warranty. Contact the manufacturer and let them know what's going on. I just got a Tango the other day, and I love it, so I hope I never have to go through so much hassle.
09/22/2012
Contributor: Incendiaire Incendiaire
I've found that the connector on the charger can be dodgy on the Tango/Salsa models. Sometimes the light goes off after a couple of seconds and the toy doesn't charge at all. I find I have to squeeze the charging dock onto the top of mine to make it work. You may have the same issue.
09/22/2012
Contributor: sexyfun sexyfun
This happened to me as well on my Salsa, it was within 60 days of my purchase and I got a free replacement from EF
09/23/2012
Contributor: AskEden AskEden
Thanks Camoprincess and everyone else!

After the 60 days, your best bet is to contact the manufacturer.

#AskEden
09/24/2012