Did my order go through?

Contributor: JennyLA JennyLA
Yesterday, when I decided to do a little shopping, your website was where I ended up. I found what I was looking for, placed an order, then after it was done, decided to make an account to keep track of it better. I got an early email saying the order has been placed, with confirmation number, but it also said I would receive another email once the order went through. The order is NOT on 'my order' page, nor have I received another email confirming it. Did it go through?
08/26/2019
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Contributor: Leil@ Leil@
Hi, LennyLA!
I am a review manager at EF, and if you tell me the number of your order in DM, I'll try to find out how are things going with your order.
08/30/2019
Contributor: Yanni Yanni
It’s been a few days since I placed my order and I haven’t gotten anything email saying it went through yet
03/10/2020
Contributor: Leil@ Leil@
Quote:
Originally posted by Yanni
It’s been a few days since I placed my order and I haven’t gotten anything email saying it went through yet
Dear Yanni!
Please, send me your order number in direct message so that I could find out at what stage of proccessing the order is.
03/10/2020
Contributor: Yanni Yanni
Quote:
Originally posted by Leil@
Dear Yanni!
Please, send me your order number in direct message so that I could find out at what stage of proccessing the order is.
How do I dm you ?
03/10/2020
Contributor: Perspicace mais érotique Perspicace mais érotique
Quote:
Originally posted by Yanni
How do I dm you ?
Hover over her name by her avatar and a box will come up. You will see 'message me' there. Click on that and you can send her a message.
03/10/2020
Contributor: Leil@ Leil@
Quote:
Originally posted by Perspicace mais érotique
Hover over her name by her avatar and a box will come up. You will see 'message me' there. Click on that and you can send her a message.
Thank you for your help Yanni has already found out how to send messages, and we are speaking in DM's now
03/11/2020
Contributor: LivvieR LivvieR
Hello. I was looking around on the site thinking about maybe ordering something but had a question. I've subscribed to other sites' newletters to get coupon codes and found codes on youtube reviews, etc, some are just for the first time buying something but as much as 25% off. Like Spencers, Shevibe, Pinkcherry, etc. Does this site do anything like that? Thank you for helping me.
03/17/2020
Contributor: Perspicace mais érotique Perspicace mais érotique
Quote:
Originally posted by LivvieR
Hello. I was looking around on the site thinking about maybe ordering something but had a question. I've subscribed to other sites' newletters to get coupon codes and found codes on youtube reviews, etc, some are just for the first time ... more
You probably need to ask a site manager this question--like Leil@. She has the post right above this one. I have seen some of the community members talk about coupon codes for 15% off but I really don't know how they work. Sorry!
03/18/2020
Contributor: Leil@ Leil@
Quote:
Originally posted by LivvieR
Hello. I was looking around on the site thinking about maybe ordering something but had a question. I've subscribed to other sites' newletters to get coupon codes and found codes on youtube reviews, etc, some are just for the first time ... more
Dear LivvieR!

I am a community manager at EdenFantasys and I'll be happy to help you with any question.

First of all, I'm delighted to welcome you to our website! I hope you'll find it fun and interesting!

Regarding your question, you may use promo codes of our wonderful affiliates on the checkout and get a 15% off. Usually, they posted their codes in their profiles like that




or like that in the status




Another way to get a discount is to participate in different activities on the edenfantasys.com such as placing orders, making posts on the forum, participating in the Affiliate, Review or Mentor programs, etc. and earn points that will be converted in the up to 15% discount on the checkout. The detailed info you may find on the EdenPoints page

Also, you may get gift cards of a different value from newsletters, Review Rumble, mentoring, from commenting some posts here on the forum, for example this one
03/19/2020
Contributor: LivvieR LivvieR
Quote:
Originally posted by Leil@
Dear LivvieR!

I am a community manager at EdenFantasys and I'll be happy to help you with any question.

First of all, I'm delighted to welcome you to our website! I hope you'll find it fun and interesting!

Regarding ... more
Thank you! I have been looking at some items and reading some of the discussions. I appreciate the information!
03/20/2020
Contributor: Leil@ Leil@
Quote:
Originally posted by LivvieR
Thank you! I have been looking at some items and reading some of the discussions. I appreciate the information!
Glad to be of service!

If I can be of further assistance, feel free to ask!
03/20/2020
Contributor: bryantgenia11@gmail.com bryantgenia11@gmail.com
Did my order go thru
09/02/2022
Contributor: Leil@ Leil@
Quote:
Originally posted by bryantgenia11@gmail.com
Did my order go thru
Hi! Yes, it did. You'll receive a separate email with tracking information as soon as the package is shipped. If not received, feel free to contact me directly (I'm Eden's community manager) or our customer support team.
09/03/2022
Contributor: J777 J777
I got a phone call asking for verification for my order. I want to make sure it went through. Thanks.
09/25/2022
Contributor: Leil@ Leil@
Quote:
Originally posted by J777
I got a phone call asking for verification for my order. I want to make sure it went through. Thanks.
Hello! As I can see, your order still needs to be verified. The support team tried to get in touch with you, but you were not available. Please reach out to them at +1 (770) 604 - 1352 to verify the order. They work 7 days a week from 10 AM to 9 PM EST.
09/26/2022
Contributor: glare glare
did my order go through ?
Jun 24, 2:06 am
Contributor: Leil@ Leil@
Quote:
Originally posted by glare
did my order go through ?
Hello!

I'm a community manager, and I will try to help you with your issue. To get assistance with your order, shipping, and tracking information, please contact our customer support agents by phone (770) 604 - 1352 (between 10 AM and 7 PM) or email: customerservice@edenfa ntasys.com

If something goes wrong, please DM me with your confirmation number so I can assist with further questions.
Jun 28, 11:17 am