The New Intimacy

#AskEden - Not receiving emails?

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Contributor: Faeya Faeya
I've noticed that for some reason I've stopped receiving newsletters and such in my email. My profile says I'm subscribed to them, and my email address is correct and verified, so I don't know what happened to them. I checked, and they're not landing in my spam box...

*pouts* if I don't get emails, I forget to come here and check out the promotions!
01/10/2013
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Contributor: indiglo indiglo
I'm not getting email notifications on anything either. I'm receiving the ads and stuff, just not any notifications. I haven't really worried about yet, but funny that you're having similar issues!
01/11/2013
Contributor: K101 K101
Quote:
Originally posted by Faeya
I've noticed that for some reason I've stopped receiving newsletters and such in my email. My profile says I'm subscribed to them, and my email address is correct and verified, so I don't know what happened to them. I checked, and ... more
I've had this happen before & I had to go into my dashboard and re-check the notifications I wanted. I wish I remembered exactly how I got to it, but I'm not sure. I'm pretty sure I was able to fix it by going to my dashboard somehow. Also, when you place an order, you can re-subscribe to certain things & promotions.
01/11/2013
Contributor: AskEden AskEden
Quote:
Originally posted by K101
I've had this happen before & I had to go into my dashboard and re-check the notifications I wanted. I wish I remembered exactly how I got to it, but I'm not sure. I'm pretty sure I was able to fix it by going to my dashboard somehow. ... more
Great suggestion! Thanks Kendra!

#AskEden
01/11/2013
Contributor: November November
I stopped getting e-mails from EF too, ALL e-mails, including promos. I tried clearing my cache and cookies, logging out and logging back in, I tried Kendra's suggestion and I'm still gettin absolutely NOTHING from EF. Please help!
01/15/2013
Contributor: Adriana Ravenlust Adriana Ravenlust
Every time I add a verified email the site decides there's a problem with it, so I gave up months ago.
01/15/2013
Contributor: El-Jaro El-Jaro
It also depends on your email provider too. Yahoo and AOL are notorious for marking our emails as spam. The cable company provided email does that too.
01/16/2013
Contributor: November November
I have AOL. I've been receiving e-mails just fine since I first joined EF a year and a half ago. Then all of a sudden, nothing. It just seemed to happen overnight. Just like Faeya, the e-mails stopped about the 11th. I check my spam folder every day and they're not there. Any suggestions?
01/16/2013
Contributor: November November
Yay, I'm getting my e-mail notifications again! I made a purchase about a week ago and at the end of the purchase I checked the little box to subscribe to the EF newsletter. The next day I started receiving my notifications again!
02/21/2013