Questions about ordering free stuff

Contributor: Mochakaboom Mochakaboom
I'm just wondering how I do this. On the homepage at the top it says we are able to obtain a free gift with any order but when I add the gift to the shopping cart it shows the actual price. Does the price of the gift disappear when the order is sent?

Thank you
07/12/2012
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Contributor: GingerAnn GingerAnn
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07/12/2012
Contributor: Zombirella Zombirella
It will say $0.00 save $4.99 (as example if choosing the wipes). You should see the total of the free item under the savings. So yes, it will show the price along with the $0.00 but won't charge you for it. You can only add one item though for free.
07/12/2012
Contributor: CinLuvsBre CinLuvsBre
i think they are working on it because there was several things wrong yesterday i coudnt purchase kits
07/12/2012
Contributor: Mochakaboom Mochakaboom
I don't get it, sorry.

I proceeded to check out putting my product in the cart first then putting the free gift for the 2nd product. My TOTAL is still coming out to be what I would actually pay for including the gift.
07/12/2012
Contributor: Mochakaboom Mochakaboom
NEVERMIND, I found the issue. I actually had to go to the free gift page and click the "free" link next to the crossed out price.

Thanks for helping guys.
07/12/2012
Contributor: Zombirella Zombirella
Yeah, you have to get it from the free gift link, not the actual product page.
07/12/2012
Contributor: Forum Moderator Forum Moderator
Great answers Zombirella! We're glad you were able to figure it out Mochakaboom!
07/12/2012
Contributor: Kissy Kissy
Isn't it great someone in the fab community was able to answer your question in just 3 minutes!!! I love this about this place!! (and I agree the free gift thing confused me for like the first 6 orders I missed out on it!!)
07/12/2012
Contributor: melissa1973 melissa1973
I had the same problem this morning. When it wasn't in my cart after adding it, I called the company, a lady checked and it was out of stock. I cancelled the order and reordered an hour later and was able to get the glass toy. Even though they were out of the glass toy before it, they have restocked with a blue swirled glass toy.
07/27/2012